b888's Privacy Policy — Your Information Is Safe With Us
This policy clearly describes how your personal information is collected, stored, and protected on the b888 platform.
Your Information Is Secure and Confidential
b888 believes that your privacy is a fundamental right. This privacy policy explains what information we collect, why we collect it, how we use it, and what steps we take to protect your information. By using our platform, you are considered to have given your consent to the terms of this policy.
1 Definitions and Scope
In this policy, "we", "our", or "b888" refers to the organization that operates the b888 platform. "You" or "user" refers to any person who uses b888's website, mobile application, or any other digital service.
This privacy policy applies to the following:
- Browsing b888's website (b888.fit) and all its sub-pages
- Account registration and login process
- Deposits, withdrawals, and financial transactions
- Use of gaming services — betting, casino, slots, and others
- Communication with customer service and support channels
- Claiming bonuses and promotional offers
2 What Information We Collect
2.1 Personal Identity Information
When opening an account or using our services, we may collect the following information:
- Full name and date of birth
- Valid identity document information (for verification purposes)
- Email address and mobile number
- Current residential address
2.2 Financial Information
To facilitate deposits and withdrawals, we collect:
- Mobile financial service account numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Withdrawal request details
Note: b888 does not and will never collect your mobile banking PIN, password, or OTP.
2.3 Technical and Usage-Related Information
Information collected automatically to improve the quality of our services:
- IP address and device identification numbers
- Browser type and version
- Operating system information
- Usage duration, page visits, and navigation patterns
- Cookie and session data
- Referral source information
3 Purpose of Data Collection
b888 collects and uses your information solely for the following legitimate purposes:
We never sell your information to third parties or use it beyond the purposes stated above.
4 Cookies and Tracking Technologies
The b888 website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your user experience.
4.1 Types of Cookies
- Essential Cookies: Essential for maintaining login sessions and running the platform's core functions.
- Functional Cookies: Remember your preferences, language, and settings.
- Analytical Cookies: Monitor website usage and help us improve our services.
- Security Cookies: Detect and prevent fraudulent activity.
You can manage cookies by changing your browser settings, though disabling certain cookies may limit the platform's functionality.
5 Data Security Measures
b888 follows industry-standard technical and administrative measures to ensure the security of your information.
5.1 Technical Security
- SSL (Secure Sockets Layer) encryption — for all data transfers
- Encrypted database storage
- Firewall and intrusion prevention systems
- Regular security audits and reviews
- Two-Factor Authentication
5.2 Administrative Security
- Access to sensitive information is restricted to authorized personnel only
- Regular security training for staff
- Clear policies on data retention and deletion
- Strict confidentiality agreements with third-party service providers
While we are committed to providing the highest level of protection, no data transfer over the internet is entirely risk-free — this is a universal truth that applies to everyone.
6 Sharing Information With Third Parties
b888 never sells, rents, or provides your personal information to third parties for unauthorized purposes. However, information may be shared in the following limited circumstances:
6.1 Service Provider Partners
Only information necessary for service delivery is shared with trusted providers such as payment processors (bKash, Nagad, Rocket, Upay), technology infrastructure providers, and game suppliers. All such partners are contractually bound to uphold our privacy standards.
6.2 Legal Obligations
If we are legally required to do so by a court order, regulatory directive, or applicable law, we may disclose information to the relevant authorities.
6.3 Fraud Prevention
If money laundering, fraud, or any other illegal activity is suspected, the relevant authorities may be notified.
7 Data Retention and Deletion
We retain your personal information only for as long as necessary. The general rules are:
- Active account data: for the entire duration the account remains active
- Financial transaction records: for the period required by law
- After account closure: for as long as needed to meet regulatory and legal requirements
- Customer service communications: for a reasonable period from the date the case is closed
After an account is closed, we securely delete or anonymize all data except what is legally required to be retained.
8 Your Rights
As a b888 user, you retain the following rights regarding your personal information:
To exercise these rights, email us at [email protected]. We provide assistance 24/7 via live chat and email.
9 Protection of Children and Minors
b888 is for users aged 21 and above only. We do not intentionally collect any information from minors. If we become aware that a minor has opened an account, we will immediately close that account and securely delete all associated information.
If parents or guardians believe their minor child has opened an account on b888, please contact us immediately at [email protected].
10 International Data Transfers
Our servers and infrastructure may be located in various countries. Where your information is transferred outside Bangladesh, we ensure it is handled in accordance with the standards described in this policy and with appropriate security measures in place.
All our partners are contractually bound to comply with international data protection standards. Personal information is never transferred to an unsecured environment.
11 Policy Changes and Updates
b888 reserves the right to update this privacy policy as needed. If changes are made:
- The updated policy will be published on this page
- A notification will be sent to the registered email for significant changes
- Continued use of the platform after changes have been made will be considered consent to the new policy
For significant changes, we will endeavor to notify you at least 7 days in advance.
12 Contact and Complaints
If you have any questions, concerns, or complaints about this privacy policy, please contact us. b888's dedicated support team provides assistance 24/7 in Bengali and English.
24/7 instant support via direct chat
We take every privacy-related request seriously and aim to respond promptly.